Last updated: 30 July 2026
Who we are
This website is operated by United Supplies Ltd. We are the data controller for the personal data described below.
United Supplies Ltd, United House, 6 Regent Road, Aberdeen, AB11 5NS info@unitedsuppliesltd.co.uk · (+44) 01224 581321
This policy covers personal data we collect when you visit this website or contact us through it.
What we collect, and why
| What we collect | Why | Our lawful basis |
|---|---|---|
| Name, company, email, phone and anything else you include when you contact us | To respond to your enquiry and, where relevant, quote for our services | Legitimate interests — responding to a request you have made |
| The same information, once you become a client | To provide our services | Contract |
| Contact and transaction records | To meet tax and accounting obligations | Legal obligation |
| IP address, pages viewed, device and browser type, collected via Google Analytics | To understand how the site is used so we can improve it | Consent |
We do not send marketing emails. We do not sell or rent your personal data, and we do not use automated decision-making or profiling.
Cookies
We use cookies that are strictly necessary for the site to work, and Google Analytics cookies to see how the site is used.
No analytics cookies are set unless you accept them. You can change or withdraw your choice at any time using the CookieYes widget in the bottom left corner of any page. A full list of cookies is in our Cookie Policy.
Our homepage also includes an embedded Google Map, which sets Google cookies and loads only if you consent.
Who we share it with
- Google — website analytics
- Hostinger — website hosting
- CookieYes — recording your cookie choice
- Our accountants and professional advisers, where needed
- Regulators or law enforcement, where we are legally required to
Data outside the UK
Google processes personal data outside the UK. For these transfers Google relies on the UK Extension to the EU–U.S. Data Privacy Framework, supplemented by standard contractual clauses where the Framework does not apply. Contact us if you would like more detail.
How long we keep it
- Enquiries that don’t lead to business: 12 months
- Client records and accounting records: 6 years after the relationship ends
- Analytics data: 14 months
- Cookie consent records: 12 months
Your rights
You have the right to access your personal data, and to have it corrected or deleted. You can also restrict or object to how we use it, ask for it in a portable format, and withdraw consent at any time where we rely on consent.
These requests are free. We will respond within one month. Contact us at info@unitedsuppliesltd.co.uk.
If you are unhappy with how we have handled your data, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Document storage clients
Where we store documents for a business client, that client remains the data controller and we act as their processor. Our handling of that data is governed by our agreement with them, not by this policy.
Who we are
Our website address is: https://unitedsupplies.co.uk
Our registered address is:
United Supplies Ltd
United House
6 Regent Road
Aberdeen
AB11 5NS
This privacy policy sets out how United Supplies Ltd uses and protects any information that you give United Supplies Ltd when you use this website.
United Supplies Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
United Supplies Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12/09/2024.
What we collect
We may collect the following information:
other information relevant to customer surveys and/or offers
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@unitedsuppliesltd.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to United Supplies, United House, 6 Regent Road, Aberdeen AB11 5NS
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.